Understand how weather alerts affect your customers
When an alert reaches your service area, send a timely survey to the customers who may need help or follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Weather disruptions can create urgent customer needs, but identifying who was affected and checking in takes manual effort.
- Collect feedback from customers in the affected area.
- Include alert context supplied in the webhook when scheduling the survey.
- Give your team a focused list of customers who may need follow-up.
Setup
Build it in a few focused steps.
- 1Connect AccuWeather and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what outcome you want from any channel.
- 3In one instruction, ask Notis to use the alert and affected-customer details in each webhook request to schedule a Delighted survey.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example webhook containing an alert and affected-customer details.
Questions about this workflow
Does AccuWeather start this workflow directly?
AccuWeather has no listed trigger event. An HTTP request starts the workflow, so an external sender must provide the AccuWeather alert and affected-customer details in the webhook.
What does the workflow do in Delighted?
It uses Create or Update Person to add or update a person and schedule a survey email with the supplied context for segmentation.
Can the workflow identify affected customers from an alert alone?
Only if the webhook includes customer details or enough information to match them using data available to Notis. The alert by itself does not identify customers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AccuWeather to Delighted. A trigger fires from one place; an action lands in another.
AccuWeather triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
AccuWeather and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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