Keep weather-related customer feedback easy to answer
Use a webhook with current conditions or forecast details and customer information to update Delighted SMS survey enrollment.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Why this helps
During disruptive weather, long email follow-ups can be easy to miss and customer feedback may arrive too late to guide a response.
- Use customer and weather details included in the webhook request.
- Update SMS Autopilot membership and properties through Delighted.
- Keep the survey prompt relevant to the conditions reported.
Setup
Build it in a few focused steps.
- 1Connect AccuWeather and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what outcome you want from any channel.
- 3In one instruction, ask Notis to use the webhook's weather and customer details to update the person's Delighted SMS Autopilot membership and properties.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example webhook containing weather conditions and a customer's identifying details.
Questions about this workflow
Will Notis fetch the weather forecast on its own?
No AccuWeather trigger event is listed for this pair. The webhook sender needs to include the relevant AccuWeather weather data.
Does this action send a survey immediately?
The listed action enrolls or updates a person for SMS-based Autopilot surveys. It does not describe an immediate one-off SMS survey send.
What customer details are needed?
The webhook should include the person's identifying details and any properties you want Delighted to use. The exact fields depend on your Delighted account and request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AccuWeather to Delighted. A trigger fires from one place; an action lands in another.
AccuWeather triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
AccuWeather and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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