Prepare customer updates after weather disruptions
Give yourself a ready-to-review customer update when weather changes the plan.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Email
Why this helps
Writing thoughtful customer updates during an operational disruption takes attention away from resolving the issue.
- Prepare an unsent email draft in Close from a webhook notification.
- Include the alert details and customer context in the draft.
- Keep a human review step before any message is sent.
Setup
Build it in a few focused steps.
- 1Connect AccuWeather and Close once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to draft an unsent Close email using the weather event and supplied customer context, without sending it.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Send one real disruption example and review the resulting draft.
Questions about this workflow
Will this send the email?
The workflow should use draft mode, which creates an unsent Close email activity for review.
What customer context should the webhook include?
Include enough context to identify the relevant customer and explain the disruption, such as the affected location, event, and changed plan.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AccuWeather to Close. A trigger fires from one place; an action lands in another.
AccuWeather triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
Creates an SMS activity to log a sent, received, or draft message.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a record of an inbound or outbound call.
Create Email
Create Lead
Creates a new lead in the sales pipeline.
Create Task
Creates a task to track a to-do item.
Delete Call
Deletes a call record; this action cannot be undone.
Get Notes
Retrieves recorded notes.
Get Contact
Retrieves a contact by ID.
Connect any two apps with Notis in the middle.
AccuWeather and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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