Keep Weather Context With Customer Feedback
Add useful weather context to an existing feedback thread without searching through alerts and incident notes. A webhook starts the workflow with the relevant report and post details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Comment
Posts a new comment on a post.
Why this helps
Weather-related customer reports can be hard to evaluate when their conditions and context live separately from the Canny feedback thread.
- Keep relevant weather details beside the feedback they explain.
- Make the comment specific to the supplied customer report.
- Avoid manually copying incident context into a Canny thread.
Setup
Build it in a few focused steps.
- 1Connect AccuWeather and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to comment on the specified Canny post with the webhook's weather details and confirmed customer impact.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real report and review the comment.
Questions about this workflow
Does the workflow find the right post automatically?
The webhook or automation instruction must identify the intended Canny post. The comment action requires a post identifier and author details.
What should the comment include?
Include the relevant conditions, location or time period when useful, and the confirmed customer impact. Keep the comment limited to information provided.
Will this monitor AccuWeather alerts by itself?
No. AccuWeather has no listed trigger events. An external service must send the webhook when it has a report to add.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AccuWeather to Canny. A trigger fires from one place; an action lands in another.
AccuWeather triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
AccuWeather and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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