Ask certificate recipients for feedback
Turn a certificate milestone into a timely chance to hear what worked for the recipient.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Creates or updates a person and schedules a survey email.
Why this helps
Following up after issuing credentials takes manual lookup and can slip through the cracks.
- Schedule feedback while the credential experience is recent.
- Use certificate details to identify the right recipient and add useful context.
- Keep the follow-up in Delighted without switching between apps.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe that an incoming request should identify the Accredible recipient and schedule a Delighted survey with available credential context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real certificate recipient request.
Questions about this workflow
What starts this workflow?
An HTTP request to the Notis webhook starts it. The request should identify the recipient or credential so Notis can look up the relevant Accredible details.
What does the Delighted action do?
It creates or updates a person and schedules a survey email. Delighted action 5157 supports custom properties for segmentation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Delighted. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Accredible certificates and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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