Stop unwanted credential survey emails
Make an opt-out request actionable by finding the right person and updating their Delighted email unsubscribe status.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
Opt-out requests can be overlooked when recipient details are spread across credential and survey tools.
- Process an incoming request with less manual searching.
- Use available certificate details to help identify the person.
- Prevent future Delighted email surveys for the unsubscribed person.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe how an incoming opt-out request identifies the person and instruct Notis to unsubscribe that person from Delighted email surveys.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real opt-out request and verify the correct person is unsubscribed.
Questions about this workflow
Does this remove the person from Delighted?
No. Action 5167 adds a person to the unsubscribe list and prevents future email surveys.
What if the request does not identify a person confidently?
The prompt should send an ambiguity report instead of unsubscribing a potentially incorrect contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Delighted. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Accredible certificates and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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