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Notis

Bring duplicate credential recipient identities together

Consolidate duplicate profiles when your source system has established which identity is canonical.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

Why this helps

A recipient with multiple identifiers can end up split across Customer.io profiles, scattering credential context.

  • Consolidate profile data under a canonical Customer.io person.
  • Reduce fragmented credential context across duplicate identities.

Setup

Build it in a few focused steps.

  • 1Connect Accredible certificates and Customer.io once in Notis.
  • 2Create an automation and describe how to alias a previous recipient identifier to the canonical identifier supplied in the request.
  • 3Pick the Notis webhook trigger and send only reconciled identity requests to it.
  • 4Choose where run reports should go.
  • 5Test with one reviewed duplicate pair and verify the canonical profile.

Questions about this workflow

Does this decide which recipient identity is correct?

No. The identity reconciliation request must supply the previous identifier and the canonical user identifier.

What does aliasing do?

Customer.io's alias operation moves data from the previous profile to the user_id profile, consolidating them into one canonical profile.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Accredible certificates to Customerio. A trigger fires from one place; an action lands in another.

Accredible certificates triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Group

Adds a person to a group, linking them to an organization, account, or project.

ActionInstant

Get Integrations

Lists the integrations configured in your workspace.

ActionInstant

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

ActionInstant

Get Messages

Retrieves messages sent from your workspace and their delivery metrics.

ActionInstant

Get Segment Details

Retrieves details about a specific segment.

ActionInstant

Get Segment Membership

Retrieves the people in a specific segment.

ActionInstant

Get Segments

Lists the segments in your workspace.

ActionInstant

Connect any two apps with Notis in the middle.

Accredible certificates and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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