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Notis

Create a Customer.io profile from a credential recipient notice

Bring recipient details into Customer.io at the point your credential process reports them.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Identify Person

Creates or updates a person’s profile and assigns traits.

Why this helps

Recipient details can remain isolated in the credential flow instead of being available to customer engagement work.

  • Create or update a person profile from supplied recipient details.
  • Reduce repeat entry when a recipient becomes relevant to customer follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Accredible certificates and Customer.io once in Notis.
  • 2Create an automation and describe which recipient details should identify or update a person.
  • 3Pick the Notis webhook trigger and send recipient notices containing a user_id or anonymous_id.
  • 4Choose where run reports should go.
  • 5Test with one real recipient notice and review the resulting profile.

Questions about this workflow

Which identifier is required?

Customer.io requires either a user_id or an anonymous_id in the identification request.

Does this issue a certificate?

No. It creates or updates a Customer.io profile from a recipient notice supplied by your credential process.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Accredible certificates to Customerio. A trigger fires from one place; an action lands in another.

Accredible certificates triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Group

Adds a person to a group, linking them to an organization, account, or project.

ActionInstant

Get Integrations

Lists the integrations configured in your workspace.

ActionInstant

Create Profile Alias

Merges one profile into another, moving its data to the canonical profile.

ActionInstant

Get Messages

Retrieves messages sent from your workspace and their delivery metrics.

ActionInstant

Get Segment Details

Retrieves details about a specific segment.

ActionInstant

Get Segment Membership

Retrieves the people in a specific segment.

ActionInstant

Get Segments

Lists the segments in your workspace.

ActionInstant

Connect any two apps with Notis in the middle.

Accredible certificates and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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