Handle cancellations for unstarted training orders
When an order should be stopped before transcription work begins, send the file reference to Notis to request cancellation and any applicable refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
An order placed in error can leave another urgent task: finding the file and handling cancellation before work progresses.
- Request cancellation for a specified audio file.
- Request a refund when applicable and no transcription work has been done.
- Route order corrections through one clear workflow.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Castingwords once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3In one instruction, ask Notis to cancel the supplied audio file order and request a refund if applicable, only when no transcription work has been done.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real eligible order reference.
Questions about this workflow
Is a refund guaranteed?
No. The action issues a refund if applicable, and eligibility depends on the order state.
When is this action appropriate?
Use it when no transcription work has been done, such as pre-processing, audio processing, or error states.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Castingwords. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Accredible certificates and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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