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Keep credential issuance history with the contact

Give your team the certificate context they need without asking someone to search Accredible again.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Entry

Creates a note linked to a person, opportunity, or project; API creation is limited to notes.

Why this helps

When credential history is separate from customer records, the reason for a relationship update is easy to lose.

  • Add issuance context to the relevant Capsule record.
  • Keep certificate identifiers and dates with the relationship history when supplied.
  • Reduce manual copying between credential and CRM records.

Setup

Build it in a few focused steps.

  • 1Connect Accredible certificates and Capsule CRM once in Notis.
  • 2Create an automation that finds the matching Capsule party and records the credential issuance details as a note.
  • 3Choose the Notis webhook trigger and arrange for requests to include the certificate and recipient details.
  • 4Choose a run-report destination, then test with one real issuance example.

Questions about this workflow

What can the Capsule action create?

This action creates note entries. Capsule's API endpoint here does not create emails or tasks.

What if the request does not identify a Capsule contact?

Tell Notis to report the missing or ambiguous match for review instead of attaching the note to an uncertain record.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Accredible certificates to Capsule crm. A trigger fires from one place; an action lands in another.

Accredible certificates triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Creates a record for a person or organisation.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Project Party

Adds a person or organization to a project as an additional party.

ActionInstant

Delete Party

Deletes a person or organisation.

ActionInstant

Create Capsule CRM Category

Creates a task category with a name and color.

ActionInstant

List Deleted Opportunities

Lists opportunities deleted or restricted since a specified date.

ActionInstant

Create Custom Field Definition

Creates a custom field definition for parties, opportunities, or projects.

ActionInstant

List deleted parties

Lists parties deleted since a specified date.

ActionInstant

Create Entry

Creates a note linked to a person, opportunity, or project; API creation is limited to notes.

ActionInstant

Connect any two apps with Notis in the middle.

Accredible certificates and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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