Keep certificate support resolutions with the original task
Record the outcome beside the issue so the team can see how it was resolved.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Comment
Adds a comment to a task.
Why this helps
A resolved support question can leave no useful trace on the task that prompted it.
- Record the supplied resolution on the relevant task
- Keep outcome and issue context together
- Make previous follow-up easier to review
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and BugHerd once in the Notis portal.
- 2In Automations, choose New Automation and give it a name, prompt, report channel, and trigger.
- 3Tell Notis to add the resolution from each webhook request as a comment on its referenced BugHerd task.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real resolution request and an existing task reference.
Questions about this workflow
Does the workflow decide whether a certificate issue is resolved?
It records a resolution supplied in the webhook request. It does not infer a resolution from unavailable status data.
Can this comment on a missing task?
No. The task must already exist and be identified in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Bugherd. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Adds an existing guest or invites a new client to a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Adds a member to a project.
Create Attachment
Adds an attachment from a URL to a task.
Create Column
Creates a custom workflow column in a project.
Create Comment
Adds a comment to a task.
Create Project
Creates a new project.
Create Task
Creates a task in a project.
Create Webhook
Creates a webhook for real-time task or comment notifications.
Connect any two apps with Notis in the middle.
Accredible certificates and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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