Give BotStar conversations useful credential context
Send a recipient update to Notis and define BotStar user attributes for the credential details your team needs during conversations.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create User Attributes
Creates custom attributes for users.
Why this helps
Agents may lack credential context in BotStar and need to ask recipients for details they have already provided elsewhere.
- Define BotStar user attributes for credential related context.
- Reduce repeated questions during support conversations.
- Keep custom fields aligned with the recipient details your process needs.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Botstar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for recipient context.
- 3Tell Notis to interpret an incoming recipient update and create the relevant BotStar user attributes.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real recipient update sent to the webhook.
Questions about this workflow
Does this populate an individual BotStar user profile automatically?
The selected action creates custom user attributes in BotStar. It does not update an individual user's values.
What starts the automation?
A Notis webhook starts it when an external system sends an HTTP request containing a recipient update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Botstar. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Accredible certificates and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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