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Notis

Keep BotStar credential records aligned with Accredible

Have Notis check credential details on a schedule and update a selected BotStar CMS item when the returned information shows a correction is needed.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Update Entity Item

Updates an item’s name, status, or custom values.

Why this helps

A detail changed in the credential record can remain incorrect in BotStar until someone notices and edits it manually.

  • Correct an existing BotStar CMS item using returned credential details.
  • Reduce manual comparison between credential and support records.
  • Keep record names, statuses, or supplied field values aligned where the data supports it.

Setup

Build it in a few focused steps.

  • 1Connect Accredible certificates and Botstar once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for credential record corrections.
  • 3Tell Notis how to identify the existing BotStar CMS item and update it using the matching returned credential details.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one real credential and its existing BotStar CMS item.

Questions about this workflow

Can Notis identify the correct CMS item by itself?

The instruction needs to provide a reliable way to identify the existing item from returned data. If no shared identifier is available, that matching information must be supplied.

Will it create an item if none exists?

This workflow uses the update action, which updates an existing item. It does not create missing items.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Accredible certificates to Botstar. A trigger fires from one place; an action lands in another.

Accredible certificates triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Registers a callback that runs when the chat window closes.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Bot

Creates a new bot.

ActionInstant

Get BotStar Application IDs

Retrieves the application IDs used by the live chat widget.

ActionInstant

Create Bot Attribute

Creates a bot attribute for shared, multilingual values.

ActionInstant

Livechat boot

Reinitializes the live chat widget with updated data.

ActionInstant

Create CMS Entity

Creates a content entity with optional custom fields.

ActionInstant

Close BotStar Livechat Widget

Hides the live chat window.

ActionInstant

Create Entity Fields

Adds fields to an existing content entity.

ActionInstant

Connect any two apps with Notis in the middle.

Accredible certificates and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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