Keep issued credentials visible to your BotStar support team
When your credential system sends an issuance notification to Notis, create a BotStar CMS item that makes the credential easier to find during support conversations.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Entity Item
Creates an item in a content entity.
Why this helps
Support staff may need to switch between credential records and BotStar to answer basic questions about a newly issued certificate.
- Keep a BotStar reference record for each credential notification received.
- Reduce manual copying of credential details into support content.
- Give agents a consistent place to look up recent issuance records.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Botstar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for credential records.
- 3Tell Notis to read an incoming Accredible issuance notification and create a BotStar CMS item with the useful credential details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real issuance notification sent to the webhook.
Questions about this workflow
Does Accredible certificates provide a native trigger for this workflow?
No. Start the automation with a Notis webhook, and have an external system send an HTTP request when a credential is issued.
Where does the new record go?
The workflow creates an item in a BotStar CMS entity. The entity must already exist, or you can create it separately in BotStar.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Botstar. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Accredible certificates and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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