Make room for the credential details your support team needs
Have Notis review credential data and add a field to the existing BotStar CMS entity when your workflow identifies a concrete missing detail.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Entity Fields
Adds fields to an existing content entity.
Why this helps
A support CMS can become hard to use when new credential details have no field in the existing entity structure.
- Add supported field types to an existing BotStar CMS entity.
- Keep credential reference data structured as needs change.
- Reduce one-off notes for information the team needs to find repeatedly.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Botstar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for credential CMS fields.
- 3Tell Notis to identify a specific missing support data point and add an appropriate field to the existing BotStar CMS entity.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real credential example and the existing entity.
Questions about this workflow
Can this create an entire CMS entity?
No. This action adds fields to an existing entity. Create the entity separately in BotStar if one does not exist.
How does it decide the field type?
The instruction must name the needed information and suitable field type. BotStar supports text, options, image, date, and entity field types.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Botstar. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Accredible certificates and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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