Locate the Botsonic bot for credential questions
Have Notis check the available bots when a credential workflow needs to know which chatbot is configured for support.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All Bots
Retrieves the bots associated with your account.
Why this helps
When several bots exist, figuring out which one handles certificate questions can interrupt a simple support task.
- Retrieve the account's Botsonic bots in response to a request.
- Help surface the bot that matches a credential support need.
- Avoid manually browsing the bot list during a support handoff.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3Tell Notis to retrieve the Botsonic bot list and identify the bot relevant to the credential support request.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request that states the credential support need.
Questions about this workflow
Does Accredible send the trigger?
No. The trigger is a Notis webhook. An external system must send an HTTP request to start the workflow.
Does this create or change a bot?
No. It retrieves the existing Botsonic bot list so Notis can identify a relevant bot.
What if the request does not explain the support need?
Notis can report that the request lacks enough context to identify a relevant bot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Botsonic. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Accredible certificates and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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