Give users a quick path to credential help
When your team approves a new common answer, send the request to Notis and add it as a selectable Botsonic starter question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Starter Question
Creates a preset question and answer for users to select.
Why this helps
Users may need to type a common certificate question from scratch when a useful prompt could be ready to select.
- Make an approved credential question easy for chatbot users to select.
- Turn a webhook request into a Botsonic starter question and answer.
- Reduce repeated typing for common certificate support needs.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3Tell Notis to use the approved question and answer from the request to create a Botsonic starter question.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one approved question and answer.
Questions about this workflow
What does this action create?
It creates a new starter question for a bot as a preset question and answer users can quickly select.
Does Accredible provide the webhook request automatically?
No. An external system or custom backend needs to send the HTTP request to Notis.
Can the workflow verify that the answer is correct?
It can use the supplied answer, but correctness requires approved credential information in the request or other provided context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Botsonic. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Accredible certificates and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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