Prepare recipient contact details for certificate support
When a support request needs recipient follow-up, retrieve available contact details for the person involved.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Enrich Leads
Requests work email and direct phone number enrichment for leads.
Why this helps
Support work slows down when the recipient behind a certificate issue is difficult to identify or contact.
- Reduce time spent finding contact details during support follow-up.
- Use only recipients identifiable from the incoming request.
- Make missing matches visible to the support owner.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Bettercontact once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis which support requests need contact lookup and to enrich the recipient when identifying details are included.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real support request containing recipient details.
Questions about this workflow
Does this resolve or update certificate support cases?
No. It provides contact enrichment results for follow-up; no support case update action is listed.
What if the request does not identify the recipient?
The workflow should report that it lacks enough details and skip the lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Bettercontact. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Bettercontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Credits Balance
Checks the remaining account credits.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Lead Finder Search
Creates a search to find leads matching company and people criteria.
Enrich Leads
Requests work email and direct phone number enrichment for leads.
Get Enrichment Results
Retrieves the results of a lead enrichment request.
Get Lead Finder Results
Retrieves the results of a lead search.
Connect any two apps with Notis in the middle.
Accredible certificates and Bettercontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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