Signal that a credential related incident is being handled
Let Notis match a failure report to an active incident and acknowledge it when the request confirms someone is on it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Why this helps
A responder may be investigating while the incident still appears unattended and continues escalating.
- Mark a matched incident as actively being worked on.
- Reduce avoidable escalation after a responder has taken ownership.
- Use report context to keep the acknowledgment relevant.
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and Better Stack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to match incoming Accredible failure details to a Better Stack incident and acknowledge it only when the request indicates a responder is handling it.
- 4Choose the notis_webhook trigger and choose where run reports should go.
- 5Send one real example that identifies an active incident and indicates it is being handled, then confirm its acknowledgment.
Questions about this workflow
Will every certificate failure acknowledge an incident?
No. The instruction should require a matching active incident and clear evidence in the request that a responder is handling it.
What happens if there is no incident match?
The automation should report that it could not identify a matching incident rather than acknowledging an unrelated one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Better stack. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Creates an incident escalation policy that defines who is notified and when.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Create Heartbeat Group
Creates a group to organize related heartbeat checks.
Create Outgoing Webhook Integration
Creates an integration to send event notifications to an endpoint.
Create Heartbeat
Creates a heartbeat monitor that checks for regular signals from a service.
Create Source Group
Creates a group to organize related log sources.
Delete Escalation Policy
Permanently deletes an escalation policy.
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Connect any two apps with Notis in the middle.
Accredible certificates and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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