Track whether campaign support questions are getting resolved
Use the bot's monthly resolution report to guide your next review of campaign information and support coverage.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Bot Monthly Reports
Retrieves a bot’s monthly question resolution statistics.
Why this helps
Without a regular look at resolution metrics, it is hard to tell whether changing campaign information is helping customers get answers.
- Make monthly bot resolution metrics easier to review.
- Bring support performance into campaign retrospectives.
- Create a consistent report for spotting changes over time.
Setup
Build it in a few focused steps.
- 1Connect Abyssale and Docsbot ai once in the Notis portal.
- 2Create an automation for monthly campaign support reporting.
- 3Tell Notis to retrieve the selected month's report for the specified Docsbot bot and summarize the returned resolution metrics without inferring unavailable causes.
- 4Choose the notis_cron trigger, set a monthly schedule, and choose where run reports should go.
- 5Run one real report and confirm the bot and month match the intended review.
Questions about this workflow
Does the report identify which Abyssale asset caused a resolution change?
No. The monthly report provides bot resolution metrics. It does not attribute outcomes to individual creative assets.
Which report period can I request?
Specify the month for the report in the automation instruction. Notis should report the period returned and flag unavailable data rather than guess.
Can it calculate a trend from one report?
A single monthly report provides that month's metrics. To describe a trend, the automation needs reports for multiple comparable periods.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abyssale to Docsbot ai. A trigger fires from one place; an action lands in another.
Abyssale triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Abyssale and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.