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Notis

Make abuse reports available in Docsbot

Turn a report URL from an incoming alert into a source your support bot can reference.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Bot Source

Creates a source for a bot’s knowledge base.

Why this helps

Useful incident reports can stay buried in alerts, leaving support without a searchable reference.

  • Add a report URL supplied with an incoming webhook to a bot's sources.
  • Make selected threat intelligence available for later bot searches.
  • Avoid manually copying report links into the bot's knowledge base.

Setup

Build it in a few focused steps.

  • 1Connect Abuselpdb and Docsbot ai once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for adding abuse report sources.
  • 3In one instruction, ask Notis to use the report URL from each incoming payload to create a source for the selected Docsbot bot.
  • 4Pick the Notis webhook trigger and choose where run reports should go.
  • 5Send one real webhook containing a report URL and review the source creation result.

Questions about this workflow

What information must the webhook provide?

It must include a report URL that Docsbot can use as a source, along with the context needed to identify the intended bot.

Can this upload a local report file?

This workflow uses a report URL. File sources require the separate upload URL and file upload steps before creating a source.

Does adding a source mean it is immediately searchable?

The listed action creates a source. Check its processing status in Docsbot before relying on it in a bot response.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Abuselpdb to Docsbot ai. A trigger fires from one place; an action lands in another.

Abuselpdb triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Creates a bot within a team.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Conversation Lead

Saves lead information in conversation metadata, whether or not the conversation exists.

ActionInstant

Delete Bot

Permanently deletes a bot; this action cannot be undone.

ActionInstant

Generate Conversation Ticket

Turns a Chat Agent conversation into a structured support ticket.

ActionInstant

Create Bot Source

Creates a source for a bot’s knowledge base.

ActionInstant

Get Bot Details

Retrieves details about a bot in a team.

ActionInstant

Create Webhook

Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.

ActionInstant

Get Team Details

Retrieves details about a team, including its members and settings.

ActionInstant

Connect any two apps with Notis in the middle.

Abuselpdb and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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