Connect threat activity with customer feedback
See security signals and customer responses in one scheduled review, so important concerns have a clearer path to follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Threat monitoring and customer feedback often live in separate tools, making it easy to miss a concern that needs an owner.
- Review current threat intelligence alongside survey responses.
- Use Delighted response data to identify themes and follow-up needs.
- Receive a recurring summary without manually checking both apps.
Setup
Build it in a few focused steps.
- 1Connect Abuselpdb and Delighted once in the Notis portal.
- 2In Automations, choose New Automation and enter a name and prompt for the scheduled review.
- 3In one instruction, ask Notis to retrieve relevant threat intelligence and Delighted survey responses, then summarize customer concerns and suggested follow-up.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real review period and check the source data and summary.
Questions about this workflow
Does this workflow automatically know which feedback relates to a threat?
Only if the returned records or supplied context contain enough information to connect them. Otherwise, Notis can summarize the two data sets separately and identify what information is missing.
Does the workflow change survey responses?
No. It retrieves and analyzes response data. This Delighted action does not update or send anything to respondents.
Can I choose how often it runs?
Yes. Choose a recurring schedule when setting up the Notis automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abuselpdb to Delighted. A trigger fires from one place; an action lands in another.
Abuselpdb triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Abuselpdb and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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