Move from confirmed IP incident to customer communication
Use a confirmed Abuselpdb report as the signal to trigger a Customer.io broadcast with the incident context your message needs.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Trigger Broadcast
Triggers a broadcast to send messages to its defined audience.
Why this helps
A confirmed security issue can require a timely message, but assembling the context and starting a broadcast takes extra steps.
- Start a selected broadcast when stated incident criteria are met.
- Include available report context for personalization.
- Reduce delay between incident confirmation and communication.
Setup
Build it in a few focused steps.
- 1Connect Abuselpdb and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the incident workflow.
- 3Tell Notis which confirmed reports qualify, which existing broadcast to trigger, and which available details to provide as personalization data.
- 4Choose the Notis webhook trigger and a report channel.
- 5Test with one real example and confirm the broadcast id and audience behavior before relying on it.
Questions about this workflow
Does this create a broadcast?
No. Trigger Broadcast manually triggers an existing broadcast. Confirm the broadcast id and audience behavior before enabling the automation.
Can the automation choose an audience?
The action supports overriding the default audience and providing personalization data. Specify the desired behavior and verify it with a real test.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abuselpdb to Customerio. A trigger fires from one place; an action lands in another.
Abuselpdb triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Abuselpdb and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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