Respond to an abusive host alert on a transcription order
When an alert points to a host tied to an active transcription order, take a clear next step while cancellation is still possible.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
A host alert can get buried while an eligible transcription order continues toward processing.
- Bring a host alert and its related order into one review.
- Cancel an order when the file has no transcription work underway.
- Avoid attempting a refund after processing has started.
Setup
Build it in a few focused steps.
- 1Connect Abuselpdb and Castingwords once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to assess the alert IP with Abuselpdb, identify the supplied Castingwords audio file, and cancel it only if the alert is relevant and no transcription work has begun.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with a real alert and an order that is eligible for cancellation.
Questions about this workflow
Can this refund a file that is already being transcribed?
The cancellation action is for files with no transcription work done, such as preprocessing, audio processing, or error states. Do not ask it to cancel completed or actively worked files.
What information should the webhook include?
Provide the relevant IP alert details and the Castingwords audio file identifier so Notis can assess the alert and the order together.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abuselpdb to Castingwords. A trigger fires from one place; an action lands in another.
Abuselpdb triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Retrieves a completed audio transcription in the requested format.
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Abuselpdb and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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