Route abuse reports to the right customer record
Send a report for review and get the relevant customer record surfaced alongside the IP reputation context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Customers
Retrieve all customers.
Why this helps
Abuse reports can arrive separately from customer records, leaving you to switch apps and figure out who needs follow-up.
- Check the reported IP's reputation before deciding what needs attention.
- Look up Ascora customers using the identifying details supplied with the request.
- Keep report triage and customer follow-up in one run.
Setup
Build it in a few focused steps.
- 1Connect Abuselpdb and Ascora once in the Notis portal.
- 2Create an automation from any channel, or open Automations, then New Automation in the portal.
- 3Describe that each incoming abuse report should be checked with Abuselpdb and matched against Ascora customers using the customer details in the request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real report that includes a customer identifier, then review the run report.
Questions about this workflow
What starts this workflow?
An HTTP request to its Notis webhook starts the automation. Abuselpdb does not provide a trigger event in this workflow package.
What customer details should the request include?
Include a useful identifier such as the customer's name or contact information. Notis can use the details provided in the request to assess the Ascora customer list.
Does this workflow modify Ascora customer records?
No. It uses Ascora's Get Customers action to retrieve customer records for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abuselpdb to Ascora. A trigger fires from one place; an action lands in another.
Abuselpdb triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Note
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Create a new quotation or enquiry for a customer.
Create or Update Contact
Create or Update Customer
Get Customers
Retrieve all customers.
Create or Update Supplier
Get Jobs
Retrieve a list of jobs.
Delete Customer
Connect any two apps with Notis in the middle.
Abuselpdb and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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