Turn survey responses into a scheduled feedback review
Keep customer feedback visible without opening another dashboard. Notis can retrieve Delighted responses, process their text with Abstract, and summarize the run in your chosen report channel.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Lists survey responses in your account.
Why this helps
Survey comments pile up across busy weeks, making it hard to spot recurring concerns and positive signals in time to act.
- Bring response review into a recurring routine.
- Use Abstract to process feedback text for themes or summaries.
- Surface the review in the run report channel you choose.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Delighted once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want, or use Automations, New Automation in the portal.
- 3Describe that Notis should retrieve Delighted survey responses, process their text with Abstract, and report a concise review.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real example and check that any requested trend comparison has a supplied baseline.
Questions about this workflow
What information can the review use?
It can use the responses returned by Delighted and text processing available through Abstract. Ask for comparisons only when the needed baseline is available or supplied.
Can this identify NPS trends?
It can analyze returned response data. If you need a comparison period or benchmark that is not returned, provide that information in the prompt or source data.
How often does it run?
The Notis cron trigger runs on the recurring schedule you pick when creating the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Delighted. A trigger fires from one place; an action lands in another.
Abstract triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Abstract and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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