Review Conveyor knowledge base questions without a manual sweep
Notis can collect the knowledge base questions on a schedule and use Abstract to summarize the themes that need attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Knowledge Base Questions
Retrieves questions stored in the knowledge base.
Why this helps
Knowledge base questions can accumulate unnoticed when review depends on someone remembering to check them.
- Make question review a recurring routine.
- See recurring themes in a concise summary.
- Reduce time spent scanning the full question list.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Conveyor once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what outcome you want from any channel.
- 3In one instruction, ask Notis to retrieve Conveyor knowledge base questions and use Abstract to summarize themes and unanswered items.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with the current question list and check the summary.
Questions about this workflow
Can it identify unanswered questions?
Not from the listed retrieval action alone unless the returned data or another supplied source indicates answer status. Tell Notis how to identify them or omit that part of the summary.
How often should it run?
Choose the cadence that matches your review routine in the Notis schedule trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Conveyor. A trigger fires from one place; an action lands in another.
Abstract triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Deletes a document.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete folder
Permanently deletes a folder; this cannot be undone.
Get all access groups
Get Authorization Request
Retrieves details about an authorization request.
Get authorizations
Get Authorization Requests
Retrieves authorization requests.
Get all Conveyor connections
Retrieves all connections.
Get all Conveyor documents
Retrieves all documents from the trust center.
Connect any two apps with Notis in the middle.
Abstract and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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