Gather Contentful FAQ material for a response
Look up existing FAQ content from a request and make the returned material easier to use in a response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
GraphQL Content API Query
Why this helps
Answering a recurring question can mean searching the CMS and piecing together the relevant approved information.
- Search existing FAQ material from a request
- Summarize only the content returned
- Reduce repeat CMS lookups
Setup
Build it in a few focused steps.
- 1Connect Abstract and Contentful graphql once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe in one instruction how to search for FAQ material and summarize the returned content.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real question and review the returned source entries.
Questions about this workflow
Will this send a response to the person who asked?
No. The workflow returns a summary in its run report. The listed Contentful actions do not send messages.
Can it answer questions beyond the CMS content?
The summary should stay grounded in returned entries. Supply additional context in the request if it is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Contentful graphql. A trigger fires from one place; an action lands in another.
Abstract triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Retrieves an access token for content management.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Executes a persisted GraphQL query.
Connect any two apps with Notis in the middle.
Abstract and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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