Find chatbot conversations that may be slipping through
Get a scheduled view of conversations that deserve a second look, without reopening every thread yourself.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Conversations
Retrieves a paginated list of conversations.
Why this helps
Open conversations and missed follow-ups are easy to overlook when support work competes with everything else.
- Review conversation records on a recurring schedule.
- Use the available conversation data to identify possible follow-up needs.
- Reduce manual scanning across chatbot history.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe how to review the available conversations and flag threads that may need attention.
- 4Choose a recurring schedule as the trigger.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Can the workflow know whether a conversation is truly stale?
Only if the conversation data provides enough context, or you specify the criteria in your instruction. Do not assume a field or baseline that the apps do not provide.
Does this workflow send replies?
No. It retrieves conversations for review. Use a separate workflow with an existing conversation ID if you want to send a reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Chatbotkit. A trigger fires from one place; an action lands in another.
Abstract triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
List Bots
Retrieves a paginated list of bots.
Clone Bot
Connect any two apps with Notis in the middle.
Abstract and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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