Spot possible response gaps in chatbot message history
Let a scheduled review surface moments in chat history that may need a human follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List conversation messages
Retrieves messages from a conversation.
Why this helps
It takes time to read long message histories closely enough to catch unanswered questions or confusing handoffs.
- Review messages in a conversation with pagination.
- Use available message text to surface possible follow-up opportunities.
- Reduce the effort of manually scanning long histories.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe how to review available message history for unanswered questions or unclear handoffs.
- 4Choose a recurring schedule as the trigger.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Does this guarantee that every unanswered question will be found?
No. It analyzes the messages available to the workflow. Review the report and provide any criteria or context the message history does not contain.
How does it handle long conversations?
The Chatbotkit action supports paginated message retrieval. The instruction should review the available pages relevant to your chosen scope.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Chatbotkit. A trigger fires from one place; an action lands in another.
Abstract triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
List Bots
Retrieves a paginated list of bots.
Clone Bot
Connect any two apps with Notis in the middle.
Abstract and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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