Check contact details before responding in chat
Make replies more dependable by checking the contact information provided with the conversation request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Why this helps
Responding with unverified contact details can lead to awkward or ineffective customer follow-up.
- Check supplied email or phone details before composing a response.
- Use a conversation ID from the incoming request.
- Keep contact verification and customer response in a single automation.
Setup
Build it in a few focused steps.
- 1Connect Abstract and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe which supplied contact details to validate and how the result should shape the reply.
- 4Choose the webhook trigger and include an existing Chatbotkit conversation ID in the request.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Can this check an email and a phone number?
Abstract supports email validation and phone verification. Include the details you want checked in the webhook request.
What if the request has no conversation ID?
The Complete Conversation action needs a conversation ID. Supply an existing one in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Chatbotkit. A trigger fires from one place; an action lands in another.
Abstract triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
List Bots
Retrieves a paginated list of bots.
Clone Bot
Connect any two apps with Notis in the middle.
Abstract and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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