Cancel an Order That Has Not Started Transcription Work
Send the file identifier and its current no-work status to request cancellation and any applicable refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Why this helps
An order submitted in error can keep consuming attention until someone follows up to cancel it.
- Handle eligible cancellations through one request.
- Keep the supplied file status attached to the decision.
- Get a report on the cancellation and refund attempt.
Setup
Build it in a few focused steps.
- 1Connect Abstract and CastingWords once in the Notis portal.
- 2Create an automation for eligible order cancellations.
- 3Tell Notis to cancel and request a refund only when the request identifies a file with no transcription work done.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real eligible file identifier and verify its status first.
Questions about this workflow
Can this cancel an order after transcription work has started?
The action is for files with no transcription work completed, such as pre-processing, audio processing, or error states.
Is a refund guaranteed?
No. The action issues a refund if applicable; the result depends on the file and order state.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Castingwords. A trigger fires from one place; an action lands in another.
Abstract triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Cancels an audio file order and issues a refund if eligible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Retrieves the current account prepay balance.
Get registered webhook URL
Retrieves the webhook URL registered for account notifications.
Get Transcript
Order Transcript
Creates a transcription order for audio or video files.
Order Upgrades
Orders an upgrade for a completed audio transcription.
Register Webhook
Registers a webhook to receive event notifications.
List Available SKUs
Lists available transcription services and their prices.
Connect any two apps with Notis in the middle.
Abstract and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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