Keep BotStar lead profiles accurate with Abstract
Verify contact details as leads arrive, then update the active BotStar conversation with the information you can trust.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat update
Updates user details in the current live chat session.
Why this helps
Manually checking a contact and copying corrected details into an active chat adds friction while a promising lead is waiting.
- Reduce typos in active chat profiles.
- Keep verified contact details alongside the current conversation.
- Avoid switching between validation tools and BotStar.
Setup
Build it in a few focused steps.
- 1Connect Abstract and BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to validate the incoming lead's email or phone with Abstract and update the active BotStar session with confirmed details.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real lead request and check the BotStar session update.
Questions about this workflow
What starts this automation?
A Notis webhook starts it when an HTTP request arrives with the lead details to check.
Which details can Abstract verify?
Abstract can validate emails and verify phone numbers. The instruction can ask Notis to update only details Abstract confirms.
Does this create a new BotStar conversation?
No. The selected BotStar action updates user details on the current live chat session.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Botstar. A trigger fires from one place; an action lands in another.
Abstract triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Connect any two apps with Notis in the middle.
Abstract and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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