Close BotStar chats when an IP check warrants it
Review IP context with Abstract, then hide the live chat widget when the result matches the conditions you define.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Close BotStar Livechat Widget
Hides the live chat window.
Why this helps
A team may need to assess an IP address before deciding whether to keep a live chat open, adding delay and repeated context checks.
- Bring IP context into a chat handling decision.
- Apply criteria you define before closing the widget.
- Cut repeated manual review during incoming conversations.
Setup
Build it in a few focused steps.
- 1Connect Abstract and BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the IP review workflow.
- 3Tell Notis to enrich the supplied IP with Abstract and close the BotStar live chat widget only when the result meets your stated criteria.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real IP review request and confirm the intended widget behavior.
Questions about this workflow
Does Abstract decide whether an IP is risky?
Abstract enriches IP data. You must specify the criteria Notis should use to decide whether the BotStar widget should close.
When can BotStar close the widget?
The close action is for a widget configured in livechat or popup mode.
Can this use an Abstract trigger?
No Abstract trigger events are provided. This workflow starts from a Notis webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Abstract to Botstar. A trigger fires from one place; an action lands in another.
Abstract triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Connect any two apps with Notis in the middle.
Abstract and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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