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Check who is available before handing off

Pair an Abstract-processed request with the current presence list from its Ably channel.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Channel Presence

Get the members currently connected and active on a channel.

Why this helps

A handoff can stall when nobody checks whether the people in the destination channel are currently present.

  • See current channel presence alongside request context.
  • Make availability easier to check during a handoff.
  • Avoid assuming that channel members are online.

Setup

Build it in a few focused steps.

  • 1Connect Abstract and Ably once in the Notis portal.
  • 2Create an automation by telling Notis to process the request with Abstract and retrieve presence for the relevant Ably channel.
  • 3Pick the webhook trigger and choose where run reports should go.
  • 4Test with one real request and confirm the presence result is reported clearly.

Questions about this workflow

Does presence show whether someone can take the work?

Presence shows which clients are currently present according to Ably. It does not establish workload or willingness to take the request.

What channel is checked?

The request or instruction must identify the relevant Ably channel.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Abstract to Ably. A trigger fires from one place; an action lands in another.

Abstract triggers

Ably actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Query Batch Presence

Retrieves presence states for members across multiple channels.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Query Batch Presence History

Retrieves presence history for members across multiple channels.

ActionInstant

Delete Channel Subscription

Unsubscribes devices or clients from channel push notifications.

ActionInstant

Get Channel Details

Retrieves a channel’s status, activity, and occupancy details.

ActionInstant

Get Channel History

Retrieves the message history for a channel.

ActionInstant

Get Channel Presence

Get the members currently connected and active on a channel.

ActionInstant

Get Channel Presence History

Retrieves the presence event history for a channel.

ActionInstant

Get Message Versions

Retrieve all historical versions of a channel message, including updates and deletions.

ActionInstant

Connect any two apps with Notis in the middle.

Abstract and Ably, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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