Give every Ably incident signal a next step
Turn a live incident notification into a trackable action without rewriting the details by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Task
Creates a task activity and returns its selected representation.
Why this helps
Incident messages move quickly, and follow-up gets lost between channels and customer records.
- Give incident reports a trackable next step
- Carry the supplied details into the task
- Reduce channel-to-CRM context switching
Setup
Build it in a few focused steps.
- 1Connect Ably and Dynamics365 once in the Notis portal.
- 2Create an automation for incident follow-up.
- 3Tell Notis to create a Dynamics task from an incident webhook, summarizing the issue and including supplied severity, affected service, and reference details.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real incident payload and review the task.
Questions about this workflow
Will Notis infer severity if the payload omits it?
No. Ask Notis to use severity only when supplied, and to leave it out or flag it in the task summary when missing.
Does this resolve a Dynamics case?
No. This workflow creates a task. It does not create or resolve a case.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Dynamics365. A trigger fires from one place; an action lands in another.
Ably triggers
Dynamics365 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get all invoices action
View all invoices.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Annotation
Creates a text or attachment note, optionally linked to a supported record.
Create Account
Create a new account record.
Create Email Activity
Creates and stores a draft email activity without sending the email.
Create Case
Create a new case.
Create Product
Creates a catalog product and returns its selected representation.
Create Contact
Create a new contact.
Create Product Price List Item
Adds an existing product and unit to an existing price list.
Connect any two apps with Notis in the middle.
Ably and Dynamics365, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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