Turn release announcements into customer feedback
A release event can start a focused feedback request, so you can learn what customers think while the change is fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Why this helps
Release follow-up often slips once the team moves on to the next task.
- Send a survey request close to the release announcement.
- Keep the release follow-up in the same automation as the event.
- Use customer details and properties included in the request.
Setup
Build it in a few focused steps.
- 1Connect Ably and Delighted once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Describe adding or updating the person and scheduling a release feedback survey email.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real release event.
Questions about this workflow
What starts this workflow?
An HTTP request to the Notis webhook starts it. Use that request when your Ably-connected system announces a release.
Can the survey be about a specific release?
Include the release context in the request and tell Notis how to use the available information. The action supports custom properties for segmentation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Delighted. A trigger fires from one place; an action lands in another.
Ably triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Ably and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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