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Notis

Ask for onboarding feedback at the right moment

Let a milestone signal start the survey program, so onboarding feedback is not another task to remember.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

Why this helps

Onboarding feedback requests can arrive inconsistently when they depend on someone remembering to send them.

  • Connect enrollment to a meaningful onboarding milestone.
  • Use SMS Autopilot for scheduled survey delivery.
  • Keep the enrollment step attached to the incoming signal.

Setup

Build it in a few focused steps.

  • 1Connect Ably and Delighted once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language.
  • 3Describe enrolling the person in SMS Autopilot when the milestone occurs.
  • 4Pick the webhook trigger and choose where run reports go.
  • 5Test with one real onboarding milestone.

Questions about this workflow

Does the milestone itself have to come from an Ably trigger event?

Ably has no exposed trigger events here. The workflow starts with a Notis webhook request sent when your system receives or publishes the relevant Ably signal.

Does this schedule an SMS survey?

The action enrolls or updates a person for SMS-based Autopilot survey delivery.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ably to Delighted. A trigger fires from one place; an action lands in another.

Ably triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Ably and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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