Send a Customer.io broadcast when an Ably event arrives
Let a product signal start the right customer message, without switching tools to launch it manually.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Trigger Broadcast
Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.
Why this helps
Important product events can go unnoticed while you manually decide whether and how to contact customers.
- Start a broadcast from an incoming event signal.
- Keep the broadcast decision close to the product activity that prompted it.
- Use supplied broadcast and personalization details.
Setup
Build it in a few focused steps.
- 1Connect Ably and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe in one instruction how an incoming Ably event should trigger the specified Customer.io broadcast and which supplied audience and personalization details to use.
- 4Choose the webhook trigger and arrange for the relevant Ably event to send its request to the Notis webhook.
- 5Choose a report channel and test with one real event and a confirmed broadcast ID.
Questions about this workflow
Does Ably provide a native trigger for this automation?
No. Choose Notis webhook as the trigger and have the relevant event send an HTTP request to it.
What does Customer.io need to trigger the broadcast?
Provide a confirmed broadcast ID and the audience override and personalization data needed for that broadcast.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Customerio. A trigger fires from one place; an action lands in another.
Ably triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Ably and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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