Answer a product question from Ably
Bring an incoming product question to Conveyor for an answer, without pausing to switch tools and retype it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Submit single question
Tool to submit a single question. Use when you need an immediate AI-generated answer for a specific product line question.
Why this helps
Product questions arriving in conversations can get lost before someone finds time to look up an answer.
- Submit an incoming question for an AI-generated answer.
- Reduce copy and paste between conversations and Conveyor.
- See a run report for the submitted question.
Setup
Build it in a few focused steps.
- 1Connect Ably and Conveyor once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to submit each incoming product question to Conveyor for the relevant product line and report if the product line is unclear.
- 4Pick the notis_webhook trigger and choose where run reports go.
- 5Test with one real product question sent to the webhook.
Questions about this workflow
Does this workflow choose a product line automatically?
Notis can use product line information included in the request. If the request does not identify one clearly, the prompt should ask Notis to report that the product line is missing rather than guess.
Does this publish the answer back to Ably?
The configured Conveyor action submits a single question. This workflow does not include an action to publish the result back to an Ably channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Conveyor. A trigger fires from one place; an action lands in another.
Ably triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Tool to delete a specific document. Use when you need to remove a document by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to validate API token and provide guidance. Conveyor does not support API-based token creation; tokens must be created in the Conveyor UI. This action performs a real API call (using the provided metadata) to validate the existing API token and returns structured guidance.
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Tool to fetch authorization requests. Use when you need to list authorization requests, optionally filtered by status.
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Tool to retrieve all authorization requests. Use when you need to list all authorizations; optionally filter by status. Use after authenticating with a valid API token.
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Tool to retrieve all connections. Use when you need to fetch the complete list of your Conveyor connections. Use after authenticating with a valid API key.
Get all Conveyor documents
Tool to retrieve all documents. Use after authenticating with a valid API key.
Connect any two apps with Notis in the middle.
Ably and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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