Turn delivery failures into ClickSend issue reports
When your system detects a message delivery problem, send the details through Ably to a Notis webhook and create a ClickSend issue report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Delivery Issue
Tool to create a delivery issue report in ClickSend. Use when you need to report problems with message delivery such as messages not being received or delivery failures.
Why this helps
Delivery failures can disappear into logs while you are busy with other work, leaving nobody to investigate or follow up.
- Record delivery problems for follow-up
- Carry supplied failure details into an issue report
- Reduce manual copying from event logs
Setup
Build it in a few focused steps.
- 1Connect Ably and ClickSend once in the Notis portal.
- 2Create an automation in the portal under Automations, New Automation, or tell Notis in plain language from any channel.
- 3Describe the outcome: create a ClickSend delivery issue report when the webhook receives a delivery failure, using the failure details provided.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Send one real or representative failure event and review the created report.
Questions about this workflow
Does ClickSend send failure events into Notis through Ably?
That is not a listed built-in trigger. Your system must publish or forward the failure details and send them to the Notis webhook.
What details should I include?
Include the affected message or recipient and the observed delivery problem. The automation cannot report information that the webhook request does not contain.
Does this retry the failed message?
No. This workflow creates a delivery issue report. It does not resend or retry the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to ClickSend. A trigger fires from one place; an action lands in another.
Ably triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Ably and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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