Bring the right user context into support
Resolve account questions with the user profile in front of you, without another round of searching.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get User Details
Tool to retrieve detailed information about a specific user. Use after you have the user's ID and need the full user profile.
Why this helps
Support requests about test access are harder to resolve when account context lives elsewhere.
- Add user context to an incoming support request
- Reduce time spent searching for the right account
- Help keep identity checks explicit
Setup
Build it in a few focused steps.
- 1Connect Ably and ClassMarker once in the Notis portal.
- 2Create an automation and describe the support lookup result.
- 3Tell Notis to retrieve details only for a confirmed user ID and summarize fields relevant to the request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real support request and a known user ID.
Questions about this workflow
Can it identify a user from an email address?
The selected action retrieves details using a user ID. Supply a confirmed ID or use a separate supported lookup process.
Does this change the user account?
No. It retrieves user details for support review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Classmarker. A trigger fires from one place; an action lands in another.
Ably triggers
Classmarker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Access List Item
Tool to add one or more access codes to an access list. Use after obtaining a valid access_list_id to grant exam access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new question category
Tool to create a new question category. Use after confirming the parent category ID.
Create Group
Tool to create a new group. Use when you need to organize users into a specific group after planning your user structure.
Create Question
Tool to create a new question with specified text, type, and category. Use after finalizing details. Set verify_only=True to validate without creating.
Create ClassMarker User
Tool to create a new user in ClassMarker. Use after gathering user details to provision accounts. Provide user info and optional group assignments. Returns the complete API response.
Delete Access List Item
Tool to delete one or more codes from an access list. Use after confirming the list exists.
Delete API Key
Tool to delete an API key by its ID. Use when you need to revoke an API key immediately.
Delete Group
Tool to delete a group by its ID. Use when you need to remove a group from ClassMarker.
Connect any two apps with Notis in the middle.
Ably and Classmarker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Classmarker.