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Notis

Retrieve Chatbotkit chat history from an Ably request

When an Ably-connected process asks for context, fetch the messages for the Chatbotkit conversation it identifies and send the result to your run report.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

List conversation messages

Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.

Why this helps

Finding the relevant chatbot exchange takes time when conversation details arrive through another tool.

  • Retrieve conversation context without manually searching Chatbotkit.
  • Review paginated messages in the automation run report.
  • Use an incoming request to identify which conversation to inspect.

Setup

Build it in a few focused steps.

  • 1Connect Ably and Chatbotkit once in the Notis portal.
  • 2Create an automation and describe retrieving the messages from the Chatbotkit conversation identified in each incoming request.
  • 3Pick the Notis webhook trigger and choose where run reports go.
  • 4Test with one real request that includes an existing conversation id.

Questions about this workflow

What information does the request need?

It needs to identify an existing Chatbotkit conversation. The action lists messages for that conversation and supports pagination.

Does this send messages to Chatbotkit?

No. It retrieves messages from the specified conversation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ably to Chatbotkit. A trigger fires from one place; an action lands in another.

Ably triggers

Chatbotkit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Complete Conversation

Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Integration

Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.

ActionInstant

Create Skillset

Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.

ActionInstant

List Bots

Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.

ActionInstant

List conversation messages

Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.

ActionInstant

List Conversations

Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.

ActionInstant

List Datasets

Tool to list datasets. use when you need to browse or paginate through available datasets.

ActionInstant

List Integrations

Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.

ActionInstant

Connect any two apps with Notis in the middle.

Ably and Chatbotkit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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