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Notis

Get a Chaser customer overview from an Ably request

Request a complete customer overview through your connected agent and have Notis retrieve the available Chaser customer information.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

Why this helps

Pulling a customer overview can mean leaving the conversation, searching Chaser, and rebuilding the context by hand.

  • Retrieve customer contact and status information on demand.
  • Keep a customer overview request in the same work stream.
  • Use returned records for the requested review or processing.

Setup

Build it in a few focused steps.

  • 1Connect Ably and Chaser once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel.
  • 3In one instruction, ask Notis to retrieve the Chaser customer list when the request calls for a complete overview.
  • 4Choose a webhook trigger and where run reports should go.
  • 5Test with one real customer overview request.

Questions about this workflow

Does this retrieve one customer or the full list?

This uses Chaser's action for the list of customers associated with the organization.

Can Notis summarize the returned information?

You can ask Notis to summarize or process the returned customer information in the automation instruction.

Can it send the overview as a customer message?

No. The available Chaser actions here retrieve or update records; they do not send customer messages.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ably to Chaser. A trigger fires from one place; an action lands in another.

Ably triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Ably and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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