Capture Ably feedback in Canny
Send a feedback event to Notis and let AI turn it into a Canny post your team can review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Why this helps
Useful feedback in chat and agent conversations can disappear before anyone records it in Canny.
- Capture feedback while it is fresh.
- Turn informal messages into readable post titles and details.
- Reduce copy and paste between conversations and your feedback board.
Setup
Build it in a few focused steps.
- 1Connect Ably and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, tell Notis to turn each submitted feedback message into a concise Canny post, preserving the user's meaning.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real feedback example sent to the webhook.
Questions about this workflow
Does Ably provide a built-in trigger for this workflow?
No. Ably has no listed trigger events here, so Notis starts the workflow when its webhook receives an HTTP request.
What should the webhook request contain?
Include the feedback text and any context you want Notis to use. The workflow cannot infer details that are not included.
Will Notis choose a Canny board automatically?
The prompt can ask Notis to use a board identified in the request or your instruction. The setup does not include a board field-mapping screen.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Canny. A trigger fires from one place; an action lands in another.
Ably triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Ably and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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