Carry a manager availability request into Callpage
When a clear change request arrives through an Ably-connected agent, apply it to the existing manager record in Callpage.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Manager
Tool to update an existing manager. use when you need to modify a manager's availability or business hours after retrieving their record.
Why this helps
Availability changes can be forgotten when they arrive as a message and still need a separate settings update.
- Move a clear availability request into the manager record
- Reduce manual re-entry of business-hours changes
- Keep the update tied to the incoming request in run reports
Setup
Build it in a few focused steps.
- 1Connect Ably and Callpage once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, tell Notis to update the existing manager's availability or business hours using the supplied manager and change details.
- 4Choose notis_webhook as the trigger and send a request only when the change details and manager identity are clear.
- 5Choose a report channel, then test with one real request for an existing manager and review the result.
Questions about this workflow
Can this update a manager without identifying the existing record?
No. The request must identify the existing manager and provide the intended change.
Can it infer business hours from a conversation?
Use an explicit, confirmed change request. The action should not guess a schedule from ambiguous wording.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Callpage. A trigger fires from one place; an action lands in another.
Ably triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
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Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
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Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Ably and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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