Bring Brevo contact context into an Ably handoff
Give a handoff the contact context it needs by looking up a supplied Brevo contact reference.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Contact Details
This tool retrieves detailed information about a specific contact in brevo. you can identify the contact using their email address (url-encoded), their unique contact id, or their sms attribute value.
Why this helps
A handoff can stall when the next person has to leave the conversation to find the contact's existing details.
- Bring stored contact context into a handoff
- Reduce app switching during follow-up
- Make the lookup key explicit in the request
Setup
Build it in a few focused steps.
- 1Connect Ably and Brevo once in the Notis portal.
- 2Create an automation in the portal or tell Notis in any channel.
- 3In one instruction, ask Notis to retrieve Brevo details using the email, mobile number, or contact ID supplied in each incoming Ably message.
- 4Choose the webhook trigger and the channel for run reports.
- 5Test with one real message containing a valid Brevo contact reference.
Questions about this workflow
Can the workflow look up a contact from a name alone?
The listed action supports an email address, contact ID, or SMS attribute value. Provide one of those in the message.
Will it change the contact record?
No. This action retrieves contact details and does not update the record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Brevo. A trigger fires from one place; an action lands in another.
Ably triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
Ably and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Brevo.