Bring the BotStar Conversation Forward When Ably Signals
When a relevant Ably event arrives, have Notis open the configured BotStar chat so the conversation is ready for attention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
Important events can land while the chat window is closed, leaving someone to notice the signal and open the conversation manually.
- Surface a live chat after a relevant Ably signal.
- Cut the extra step of switching to the page and opening chat manually.
- Use the webhook payload to decide whether the event needs attention.
Setup
Build it in a few focused steps.
- 1Connect Ably and BotStar once in the Notis portal.
- 2Create an automation named for the chat opening condition.
- 3Tell Notis which Ably event should prompt it to open the BotStar live chat widget.
- 4Pick the Notis webhook trigger and configure the Ably event sender to call its endpoint.
- 5Choose a report channel, then test with one real event after the BotStar widget has been bootstrapped in livechat or popup mode.
Questions about this workflow
Does this workflow initialize the BotStar widget?
No. The BotStar widget must already be initialized and bootstrapped before the open action runs.
Can every Ably event open the chat?
Describe the relevant event in your instruction and provide enough event data for Notis to identify it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Botstar. A trigger fires from one place; an action lands in another.
Ably triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Ably and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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