Turn Ably help requests into timely voice calls
When a user asks for a call, let Notis use the Ably context in the incoming request to start the right Bolna agent call.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Make a phone call from agent
Initiate calls
Why this helps
A request for a call can get lost while you switch between Ably and your voice agent dashboard.
- Respond to explicit call requests without manually checking Ably first.
- Include relevant channel context in the call instruction when the request provides it.
- Keep the workflow started by an HTTP request you control.
Setup
Build it in a few focused steps.
- 1Connect Ably and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to use the incoming request and its Ably context to start a Bolna call only when a user explicitly requests one.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request and confirm the call details.
Questions about this workflow
Does Ably trigger this automation directly?
No. Ably exposes no trigger events here. An HTTP request starts the Notis webhook automation, and the prompt can ask Notis to use Ably context available through its connection.
What does the request need to include?
Include enough context to identify the user, the requested agent, and the explicit request for a call. Notis should not infer a phone number or consent that is not provided.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Bolna. A trigger fires from one place; an action lands in another.
Ably triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Ably and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bolna.