Verify a Bolna agent before an Ably handoff
When a connected workflow needs a specific voice agent, retrieve its details from the reference in the request before proceeding.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve agent by id
Retrieve an agent
Why this helps
A stale or mistaken agent reference can create delays when a workflow is ready to hand off to voice.
- Check the referenced agent details at the point of handoff.
- Keep the Ably request context alongside the lookup.
- Reduce manual dashboard checks before moving work forward.
Setup
Build it in a few focused steps.
- 1Connect Ably and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to retrieve the Bolna agent identified in the incoming request and report the result with its Ably context.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request and confirm the agent reference resolves correctly.
Questions about this workflow
Does the workflow discover the agent reference from Ably automatically?
The webhook request should include the reference or the connected context must make it available. This action retrieves an agent by id.
Does this modify the agent?
No. It retrieves agent details for review and does not update the agent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Bolna. A trigger fires from one place; an action lands in another.
Ably triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Ably and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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